Tuesday 12 Dec 2017

Help Center

Alibaba.com’s “Help Center” provides a lot of information about how to use the site.  You can find it under the “Help” tab on top of the home page.

Here, you’ll find several how-to articles and video tutorials, along with many useful tips.  If you have specific questions, you can use the Help Center search function to find your answers.

You can also directly contact Alibaba.com with your questions.  Find the “Contact Us” link under the “Help” tab.  A virtual customer service assistant called “Anna” will respond to your questions in real time.  To access “Anna”, select “Others” under “How Can We Help You?”

 

Help Button

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